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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tomi’s Horchem

Tomi’s Horchem

October 1, 2024

5  out of  5
rating by Tomi’s Horchem
"I put in a request for a quote with State Farm and Shay messaged me back and was ready with a quote. He was very knowledgeable about the policy’s. I was able to get better coverage and less deductible for less than half the price from my previous insurance company. Shay was a pleasure speaking with and was able to take care of all our families needs."
We responded:
"Thank you, Tomi! We're thrilled to hear Shay provided you with a great experience and helped you find better coverage at a lower cost. It's wonderful that Shay could take care of your family’s insurance needs. We appreciate your trust in our team! - Dan Pfeifer State Farm Insurance Agent in Pekin, IL 🌟 "
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Kyle Worrick

September 25, 2024

5  out of  5
rating by Kyle Worrick
"Brett with State Farm reached out to me at the perfect time, as I felt I was over paying with my other provider. He made the transition very quick & easy, and was very kind & helpful answering any questions I had."
We responded:
"Thank you for the great feedback, Kyle! 😊 We’re so glad Brett could assist you at the right time and make your transition smooth and hassle-free. If you have any more questions or need anything else, don’t hesitate to reach out! We're always here to help! - Dan Pfeifer State Farm Insurance Agent 🙌✨ "
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Frances Carrillo-Villafañe

September 24, 2024

5  out of  5
rating by Frances Carrillo-Villafañe
"Dan and his entire staff are an absolute pleasure to work with. They are incredibly knowledgeable, friendly, and always make you feel welcome. Their professionalism and warm approach truly stand out!"
We responded:
"Thank you so much for your kind words, Frances! 🌟 We're thrilled to hear that our team made you feel welcome and provided a great experience. If there's anything else we can do, don't hesitate to reach out! - Dan Pfeifer State Farm Insurance Agent 😊"
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Delaney Haan

September 24, 2024

5  out of  5
rating by Delaney Haan
"Dan and his team are great to work with!"
We responded:
"Thank you, Delaney! 😊 We're thrilled to hear that our team has been great to work with! If there's anything else we can assist you with, feel free to reach out anytime. We're always here to help! Dan Pfeifer State Farm Insurance Agent in Pekin 👏 "
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Matthew Wilson

September 14, 2024

5  out of  5
rating by Matthew Wilson
"Saved us a lot of money and made the process simple."
We responded:
"Thank you, Matthew! We’re thrilled that we could make the process smooth and hassle-free. If you need anything else, we’re just a call away! - Dan Pfeifer State Farm Insurance Agent in IL"
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Jo K

September 10, 2024

5  out of  5
rating by Jo K
"Brett was super helpful and I love how he was informative but not pushy and gave me plenty of time to figure things out. I really appreciated that!! I definitely recommend speaking to him about any insurance needs you may have."
We responded:
"Thanks so much, Jo! We’re glad to hear Brett’s approach worked well for you, we aim to take things at your pace and are here to answer questions. If you ever need more information or support, we’re here for you! - Dan Pfeifer State Farm Insurance Agent "
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SHEENA MARTIN

August 30, 2024

5  out of  5
rating by SHEENA MARTIN
"Awesome experience as a returning customer. All my worries were put at ease by the end of the conversation! 10/10 I recommend!!!"
We responded:
"Thank you, Sheena, for your wonderful feedback! We're thrilled to have you back and so glad we could put your worries at ease. Your recommendation means a lot to us. If you ever need anything, don't hesitate to reach out. We're here to help! - Dan Pfeifer State Farm Insurance Agent in Pekin IL "
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erica doman

August 22, 2024

5  out of  5
rating by erica doman
"They were great and saved me $100 compared to my previous insurance company. Highly recommend"
We responded:
"We’re thrilled we could help you save, Erica! Thank you for recommending us, we appreciate you choosing us as your insurance partner. -Dan Pfeifer State Farm Insurance Agent in Pekin IL"
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Gary Allen

August 14, 2024

5  out of  5
rating by Gary Allen
"I was pleasantly surprised how quick, easy and affordable it was to switch my homeowners & auto insurance over to Dan Pfeifer State Farm (and his team). One call saved me $$$$"
We responded:
"Thank you, Gary! I'm thrilled that our team could make the switch quick and cost-effective for you. Let us know if there’s anything more we can do for you! -Dan Pfiefer State Farm Agent in Pekin IL"
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Hew H

August 14, 2024

5  out of  5
rating by Hew H
"Thanks Brett for the great customer service! It’s nice to save money on auto insurance.. Will definitely recommend to friends an family!"
We responded:
"Thank you for your five star review! We strive to provide money saving coverage! Thank you for recommending us to those friends and family! - Dan Pfeifer State Farm Insurance Agent "
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Jackson Casey

August 8, 2024

5  out of  5
rating by Jackson Casey
"Very easy setup and personalized plan. Short and quick call to set up policies and payment. 10/10 for ease and convenience."
We responded:
"We're delighted to hear that the setup was simple and quick for you, Jackson. Thank you for the 10/10 rating! If you have any more questions, don't hesitate to contact us! -Dan Pfeifer State Farm Insurance Agent"
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Christina Castros

August 6, 2024

5  out of  5
rating by Christina Castros
"He was super easy to work with. Explained all coverages and fees. Will definitely recommend friends !"
We responded:
"Christina, we appreciate your positive review! Providing clear explanations and making the process simple is our goal. Thank you for recognizing our efforts and recommending us to your friends! -Dan Pfeifer State Farm Insurance Agent"
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mary brown

August 5, 2024

5  out of  5
rating by mary brown
"Shay was very finely and helpful with getting me started with purchasing insurance and answering my questions. I wish I switched companies sooner"
We responded:
"So glad to hear how Shay was able to assist you with all of your insurance needs! Welcome to State Farm - Dan Pfeifer State Farm Insurance "
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Kim Hauter

July 30, 2024

5  out of  5
rating by Kim Hauter
"Very friendly and knowledgeable.Great service"
We responded:
"Thank you, Kim, for your kind words! We're delighted to hear that you found our service friendly and knowledgeable. We appreciate your support and are always happy to help with your insurance needs! Call or stop by if there is anything else we can do. Dan Pfeifer State Farm Insurance Agent in Pekin 😊 "
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Julie

July 29, 2024

5  out of  5
rating by Julie
"Excellent customer service"
We responded:
"We appreciate your rating, Julie. It's wonderful to know that our customer service met your expectations. If you need any more assistance, we're here for you. - Dan Pfeifer State Farm Insurance Agent in Pekin"
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Kristin Parrick

July 26, 2024

5  out of  5
rating by Kristin Parrick
"Shay is awesome! He always answers his phone and is extremely fast. Definitely recommend!"
We responded:
"Kristin, thank you for sharing your positive experience and your recommendation. We're delighted to hear that Shay has been so helpful! If you have any other questions or need assistance, don't hesitate to contact us because we are always happy to help. -Dan Pfeifer State Farm Insurance Agency in Pekin IL "
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Mykaela

July 24, 2024

5  out of  5
rating by Mykaela
"Shay B was so helpful! He was able to work so fast to ensure that we had everything we needed within a day! So thankful for him and the team! Would recommend to anyone!"
We responded:
"Hi Mykaela, we appreciate your kind words! We're glad to know that Shay and the team were able to meet your needs promptly. Thank you for recommending us, and we're here if you need anything else. - Dan Pfeifer State Farm Insurance Agent in Pekin, IL"
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Kendra Price

July 22, 2024

5  out of  5
rating by Kendra Price
"Fast. Easy. Cheap and let me tell you customer service and interaction is amazing! Dan only made the entire process happen in just under 5 minutes! Def recommending to others !"
We responded:
"Thank you so much, Kendra! I'm thrilled to hear that I could make the process fast, simple, and suitable for your needs. Your kind words mean a lot to me. I'm grateful for your recommendation and am here to help if you need anything else! -Dan "
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Dallas Knight

July 20, 2024

5  out of  5
rating by Dallas Knight
"Very helpful and easy to communicate with. Made the whole process super easy."
We responded:
"Thank you, Dallas! We're glad to hear that our team was helpful and easy to communicate with, making the overall process simple. If you have any questions or need further assistance, feel free to stop by and chat with us. - Dan Pfeifer State Farm Insurance Agent"
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Tiffany Perkins

July 19, 2024

5  out of  5
rating by Tiffany Perkins
"Shay was incredibly helpful and pleasant to work with! The process was painless and easy, even with a widespread Microsoft outage (that I’m dealing with at work as well) he was able to get my policy set up quickly. Huge thanks to Shay!!"
We responded:
"Hi Tiffany, thank you so much for your kind words! We're thrilled that Shay could assist you and make the process smooth despite the challenges. Your feedback is greatly appreciated! - Dan Pfeifer State Farm Insurance Agent"
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James Wolf

July 19, 2024

5  out of  5
rating by James Wolf
"Excellent and informative. Best of all friendly staff"
We responded:
"Thank you, James! We're glad to hear you found our staff excellent, informative, and friendly. We appreciate your feedback and are here to help with any questions you may have. - Dan Pfeifer State Farm Insurance Agent in Pekin, Illinois "
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Bree Kallister

July 18, 2024

5  out of  5
rating by Bree Kallister
"Brett was very helpful and great to work with."
We responded:
"Hey Bree, thank you for your feedback! We're delighted to hear that Brett was very helpful and great to work with. We appreciate your kind words and are here to help with any insurance questions you may have. Thanks again! - Dan Pfeifer State Farm Insurance Agent "
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Bill Kruger

July 16, 2024

5  out of  5
rating by Bill Kruger
"Called Donna after selling a vehicle and getting a different one, she was very helpful and immediately got me taken care of with new coverage on my vehicle. Whenever I have called with any matter on any of my policies Donna and the crew at Dan Pfeifer agency have always been very helpful, a pleasant experience considering what I used to go through at a different insurance company. Thank you"
We responded:
"Bill, thank you for the 5 Star Review! Donna is amazing and we are lucky to have her. Thank you for taking the time to share your experience with us!!!"
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Cyndy Ruszkowski

July 12, 2024

5  out of  5
rating by Cyndy Ruszkowski
"Brett was very nice to talk to and stayed on top of what I needed to do for an easy insurance transition. And they saved me money from my former coverage!"
We responded:
"Thank you so much for your kind words, Cyndy! I'm thrilled to hear that Brett could make your insurance transition smooth and help you save money. It was a pleasure working with you, and if you need any further assistance, please don't hesitate to reach out. Thank you again for your trust and support! – Dan Pfiefer State Farm Insurance Agency in Pekin, Illinois "
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Judy Cone

July 11, 2024

5  out of  5
rating by Judy Cone
"Great service and took care of my needs in no time . Very Pleasant to talk to and take care of everything I needed and more thank you very much"
We responded:
"Judy, I'm so glad to hear that you were happy with the service! It was a pleasure to take care of your needs. Thank you for your kind words and let us know if there is anything more we can do to help. - Dan Pfeifer State Farm Insurance Agent "